According to the Guardian "Scotland’s justice secretary, Michael Matheson, said that he had formally directed Her Majesty’s Inspectorate of Constabulary in Scotland (HMICS) to undertake a “thorough and speedy” review of all police call handling. The head of Police Scotland, Chief Constable Sir Stephen House, described the catastrophic error as the result of “individual failure” in a statement on Friday in which he publicly apologised to both families."
That apology however does not bring the dead couple back.
Police Scotland have been heavily criticised this week. The police force involved was centralised in 2013 which no doubt means it was trimmed to save money.
The investigation will now try to determine what went wrong. Is the centralised service working effectively or not? Were there individual failings in this case?
Chief Constable Stephen House maintains that Police Scotland’s error was down to ‘individual failure’. That assumption will now come under intense scrutiny.
The family of the dead couple deserve answers and if fault is found justice should be served.